Banking Insights

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Blog: Self-Service: The intersection of digital experience and physical fulfillment

Primary digital channels, such as online and mobile, require top notch service and can provide a personalized experience for consumers. But are you struggling to bring that same consistency into your physical channels? This blog explores strategies for modernizing your ATM channel into a fleet of hyper-connected, digital devices of the future.

Blog: 53 Years of Financial Technology Innovation and Counting

June 27 marks the 53rd anniversary of the world's first ATM. While common by today's standards, in 1967 the machine's debut drew crowds from all over. Little did many people realize the impact this technology would have, as it became one of the first innovations to radically shape the financial industry and consumer's daily lives forever.

Blog: SMB is BIG business

Small and medium-sized businesses (SMBs) make up more than 90% of all companies worldwide. For the financial industry, this means that banks generally make 20% of their revenue with SMBs. Learn more about how Sparkasse Bielefeld reduced costs for cash handling while enhancing relationships with their SMB clients.

Blog: Rethink the ATM—Reload Your Self-Service Strategy

ATMs are no longer cash-and-dash machines—and with people spending the equivalent of an entire day each week online, usually on a smartphone, financial institutions (FIs) must adopt and augment their self-service channels to engage and retain customers.

Blog: Driving Financial Inclusion by Bridging Physical and Digital Channels

Offering new capabilities through self-service is where the rubber meets the road. See how in our blog.

Blog: Three Ways Cash Recyclers Transform the Cash Management Process

Bringing down the cost of cash management in branch could be a real game-changer for financial networks up and down the country. So much so, that by 2021 67% of newly installed automated deposit terminals are expected to be cash recycling-enabled.

Blog: Give Customers Cash the Way They Want It

Denomination choice is one more way FIs are executing customer-focused branch transformation. Bringing cash recycling technology into the picture makes servicing this demand a reality.

Blog: Cash Recycling: Make Sure you’re Taking Full Advantage of the Technology

Cash recyclers are not just another ATM – used strategically, they have the power to drive efficiencies, reduce redundancies and optimize your cash cycle process.

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