Eighty-five percent of global consumer transactions use cash, mainly from ATMs. Cash management is costly. Cash recycling technology reduces these costs and improves efficiency.
Digital & automated transactions are growing, but banks can still provide unique experiences while maximizing opportunities to cross-sell & reinforce cross-channel richness.
Cash recyclers are not just another ATM – used strategically, they have the power to drive efficiencies, reduce redundancies and optimize your cash cycle process.
Explore global retail-banking trends for financial institutions (FIs) to enhance customer-centric offerings and prepare for future uncertainties in the evolving landscape.
Off-premise ATMs now serve as the go-to channel for physical fulfillment. Modern ATMs with new capabilities & open APIs offer flexibility that exceeds legacy infrastructure.
Diebold Nixdorf interviewed consumers to explore changes in ATM and found that people expect contactless tech, like QR codes and NFC, to be part of their ATM experience. Read more.
Getting the right touchpoints is crucial for customer satisfaction. As ATMs become key for cash services & act as branches, how can you unlock their maximum potential?
With AI, FIs can reduce ATM failures, address customer pain points, combat financial inclusion concerns & provide adaptable services as economic conditions evolve.
To eliminate friction in banking, FIs need dynamic ecosystems beyond channels. Modern architecture bridges these ecosystems, enhancing competitiveness against disruptive players.
As financial services evolve, personalization is the key to balancing cost efficiency with customer experience. Learn how banks can leverage it and drive long-term growth.