Diebold Nixdorf's Services Electronic Reporting Access System (SERAS) can be accessed from any location with a secure login and password. SERAS combines the advanced functionality of several of Diebold Nixdorf's innovative solutions to help support the highest levels of uptime, security and functionality for institutions' ATM networks.
As part of Diebold Nixdorf's Managed Services solution, institutions gain access to customized reports that provide vital statistics for their subscribed services. This data helps to optimize the self-service delivery channel and provide a current view into the performance of the fleet.
Complementing its ever-expanding roster of innovative technologies, Diebold Nixdorf provides monitoring, maintenance and management services to keep self-service terminals in top shape for consistently reliable transaction flow across the entire fleet. The Managed Services Operations Center is available 24/7 and provides ATM status monitoring and problem resolution from a secure facility, to help financial institutions strengthen operational efficiencies.
Login to SERAS for all of the following Managed Services: Opteview Resolve, Remotelink, Software Deployment, Currency Management
Existing SERAS users can select this link to have a new password generated and sent to the email address associate with their account.