Our Global Managed Services Portfolio for Retail

Managing Critical Retail Processes through Scalable Services

Our Portfolio offers a comprehensive solution to efficiently manage all key retail processes (Managed Store, Managed Self-Service, Managed Mobility and Managed Checkout) through a set of standardized and easily scalable services (Implementation, Maintenance, Support, Operations and Application).
Retail AllConnect Services
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The retail environment is more complex than ever before. A partnership with Diebold Nixdorf offers your retail network a way forward. We manage your entire multivendor IT ecosystem for ultimate solutions availability at the lowest total cost of ownership (TCO) and enhanced customer experiences.

• Drive customer satisfaction – Up to 99.8% device availability
• Improve staff efficiency – 5 hours gain per store/week in staff efficiency
• Manage your costs of operations – 80% reduction in helpdesk calls
Proactive Services

Proactive Services for Retail

Up to 24/7 Monitoring of your IT Equipment to Proactively Minimize Downtime.

Predictive Services for Retail

DN AllConnectSM Services team works behind the scenes to predict and detect possible IT incidents and solve them before they happen, with no operational disruption for your staff. Ready to experience a truly predictive service model?

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SPOC

Your Single Point of Contact for any Incident, Anytime

DN acts as a single point of contact (SPOC) for all incidents, so you have a trusted partner to rely on. We solve incidents end-to-end for optimized global operations and customer relationships.

Managed Key Retail Processes

In the highly competitive landscape, providing seamless shopping journeys is critical. Trying to meet the individual expectations of each customer, while empowering your store staff with the right technology, can be challenging. To succeed, you must offer best-in-store customer experiences.

How about more availability, lower costs and happier customers?

Wherever you are, whenever you need us, our services agents and engineers will be at your side.

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