Digital initiatives grow revenue and win market share—but it’s not an either/or proposition. Retailers must combine their physical and digital presence into one holistic environment that empowers shoppers to conduct their journeys however they see fit.
Digital channels must operate as an integral part of the store channel. Therefore we offer truly integrated, yet independent, mobile solutions that you can seamlessly weave into your existing retail environment. Drive personalization to the max and improve consumer service by connecting, interacting and transacting the way consumers want: via their mobile device, wearables, tablet, online, or in-store.
Digitization changes the role of store associates. The more consumers can do themselves, like mobile self-scanning, self-checkout or in-store locationing, the more flexible you can be with workforce redistribution. By freeing up labor hours, your retail staff can spend more time helping consumers and improving customer service.