December 10, 2019 | BY Diebold Nixdorf
The benefits and transformational possibilities of self-checkout solutions
Self-service solutions are helping retailers around the globe capture that excitement and fun to create new opportunities to engage with customers.
In a follow-up conversation with Karen Webster from Pymnts.com, Carl von Sydow from Diebold Nixdorf recounted that self-checkout store data is not complicated or complex — it’s pretty simple information, including time stamps, the number of items in a basket and whether certain items are age-restricted, but paying close attention to the data will ensure an optimal customer journey throughout the check-out process.
Which ones create the most convenient retail experience?
Hear from guest speaker, George Lawrie, VP & principal analyst, Forrester Research and Matt Redwood, Diebold Nixdorf’s global head of self-service, for an expert deep dive into the benefits and transformational possibilities of new self-checkout solutions.
Retailers and grocers want to streamline the in-store checkout experience and increase conversions. Diebold Nixdorf’s Carl von Sydow tells Karen Webster from Pymnts.com transaction data can help firms find the optimal checkout footprint that fits, on a case by case basis.
According to new data from BRP, 96% of consumers say ease of checkout and payment are important factors when choosing where to shop. Learn more about the state of retailers’ current store technology and their future plans.
The Targeted Research examined the self-service paradigm in retail and identified trends in the marketplace.
On this episode, we sat down with Joe Skorupa, editorial director and feature blogger for RIS News and Ensemble IQ Media Portfolio. Recently RIS News released a targeted research study and article on streamlining the store to simplify shopping. We discuss this research and some of the main challenges retailers are dealing with in their shopping journeys.