Retail Insights

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Blog: One Solution, Three Benefits: How Self-Service Kiosks are Transforming the Dave & Buster’s Customer Experience

Self-service solutions are helping retailers around the globe capture that excitement and fun to create new opportunities to engage with customers.

Blog: NACS 2019: My Three Takeaways on Trends and Innovations in the Fuel & Convenience Market

The fuel and convenience industry focus is shifting in response to emerging customer trends. Our retail expert shares his three takeaways from NACS 2019.

On-Demand Webinar: Operationalize Retail Shopper Experiences

Hear from guest speaker, George Lawrie, VP & principal analyst, Forrester Research and Matt Redwood, Diebold Nixdorf’s global head of self-service, for an expert deep dive into the benefits and transformational possibilities of new self-checkout solutions.

Infographic: RIS Targeted Research Streamlining the Store to Simplify Shopping

The Targeted Research examined the self-service paradigm in retail and identified trends in the marketplace.

Blog: Relevant Retail—the New Norm

Brick-and-mortar closes deals, but retail journeys begin on mobile and cross over from the real-time digital environment to real-life store experiences that are engaging, hyper-relevant, completely personalized and data-driven. Read more on relevancy, personalization, and the consumer experience.

Blog: Scan, Bag and Go—Self-Scanning Technology Empowers Consumers to Shop with Ease

When consumers can scan, bag and go at a retailer rather than waiting in a cashier line for service, they gain an innovative and personalized shopping experience—and the store reels in more revenue.

Blog: Retail Self-Service: Today, it’s WAY More than Self-Checkout

Smartphones have changed the game. And that means big repercussions for how retailers think about self-service in their stores. Our retail expert takes a look at industry trends.

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