We talked to convenience retail expert from Intel and Diebold Nixdorf to learn how retailers can best prepare to provide new self-service journeys in their c-store.
As consumer focus shifts from "fuel-plus" to "plus-fuel," c-stores are gaining importance. Different loyalty programs beyond "points per gallon" are now needed.
In retail, playing solo means losing to a team. With various store formats, journey types, channels, technologies, and local adaptations, ecosystem thinking is the game-changer.
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