That’s why we prioritize availability from the moment we begin developing a new solution. We’re able to deliver up to 99.8% uptime. We achieve this via the ‘3Ps’ of our service: proactive, prescriptive and preventative; we retain a strategic posture of readiness, provide specific guidance, and prevent problems before they drag down your sales.
The final piece that ties this together is the return on investment (ROI). As today’s customers evolve, they’re becoming much more tech-savvy than they were 10, 15, or even five years ago.
Ensuring customers have access to the necessary touchpoints is critical. At the same time, we have to balance that with whether or not the ROI is being met.
So, for instance, if we’re offering mobile POS, mobile scanning, or mobile self-service, we need to ensure that those journeys are actually feeding back into the overall ecosystem of the store and proving that there’s an ROI that makes it worthwhile for the organization.
In the whirlwind of technological evolution, self-service solutions are not a mere luxury but an undeniable necessity. Overcoming integration, UX, uptime, and ROI challenges is crucial for retailers who want to stay ahead. Remember, these obstacles are steppingstones towards a superior shopping experience, not roadblocks.
Feeling overwhelmed? Remember, you're not alone in this journey. Our team of experts
are ready to guide you through these transformative strides in retail.