Retail Insights

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Blog: How Managed Services Improve Business Continuity for Convenience Retailers

In today’s 24/7 non-stop digitized economy, system downtime is pretty close to a deadly sin. Or at least a costly sin. Business continuity in the retail store is crucial for higher revenues, loyal customers, and efficient store staff.

Mindshare: How Reliable Charging Impacts the Customer Experience for EV Drivers

After the initial boom in building an EV charging infrastructure, the e-Mobility industry is taking the next steps toward profitability. In this Mindshare, guest speaker Su Doyle, Senior Analyst at Forrester Research, and Robert Krause, VP Electric Vehicle Charging Business at Diebold Nixdorf, give their thought on how to improve the charging experience for EV drivers.

Video: How to Manage the Increasing Complexity of Mobile Retail Solutions
Video: How to Manage the Increasing Complexity of Mobile Retail Solutions

Two pain points retailers are currently facing are tight labor markets and high consumer expectations for in-store digital experiences. As the need for mobile retail devices grows exponentially, retailers must invest in a balanced approach toward physical labor and technology. Learn how to manage and maintain your store's increasing number of devices and complexities.

On-Demand Webinar: How Reliable Charging Impacts EV Drivers’ Customer Experience

Robert Krause, VP Electric Vehicle Charging Business at Diebold Nixdorf and guest speaker Su Doyle, Senior Analyst at Forrester Research, discussed what’s needed to improve the EV drivers’ customer experience and succeed in a maturing e-Mobility market.

Blog: Why The Electrification of Heavy-Duty Vehicles Has Yet to Take Off

Leading charger manufacturers and CPOs are partnering with Diebold Nixdorf and our team of 11,000 service engineers and over 5,000 stock locations in over 100 countries to mount, commission, maintain and offer repair services for their EV chargers and HDV chargers.

Blog: One (of the 7) Habits of Highly Effective Charging

To have a 'win-win' relationship between a charge point operator (CPO) and an EV driver there must be trust and Diebold Nixdorf is here to help, e.g., with the mounting and commissioning of new chargers, preventive maintenance and with corrective maintenance (break-fix) services.

Blog: How to Jump On The Electric Vehicle Charging Bandwagon

As electric car sales continue to motor ahead, Diebold Nixdorf examines how retailers can benefit from this booming market and drive sales.

Blog: Critical Success Factors for eMobility Adoption

The market for electric vehicles (EVs) is on the brink of shifting from early adopters to an early majority of more pragmatic consumers. This transition requires both charging equipment manufacturers and charge point operators (CPOs) to take another look at what EV drivers value most when they charge their cars. Studies show it all boils down to three things: availability, reliability, and convenience.

Mindshare: The Rise of eMobility

Demand for EV charging is soaring, as drivers are looking for public charging stations nearby that offer reliable charging services in a convenient setting. Together with our partner Shoals, Diebold Nixdorf ensures charger manufacturers and CPOs can expand their operations rapidly while offering EV drivers the best customer experience.

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