The app does not work on my device. How can I fix this?
DN Visualizer – AR works on most iOS and Android mobile devices, that are Augmented Reality enabled. Please see the list of supported devices here (external link)
. In addition, make sure there is enough space and light at the place where you are using the app. Be sure to allow camera access to the app. It is preferred that you are in a standing position (if possible), while using the app and position the marker roughly 2-3 meters away from you.Note:
For Android devices, please make sure that you have already installed Google Play Services for AR
, on your device.