Retailers need a smarter checkout that can cater to the full spectrum of outcomes their customers expect in a "successful" retail experience.
Retail analyst Alan Burt from RBR & our own Leyla Feghhi discuss how mobile self-scanning is being adopted globally & how retailers can ensure these journeys are always available.
Retailers face the challenge of IT agility highlighted by the pandemic, emphasizing the need for open, flexible infrastructures to meet evolving customer journey demands.
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