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Video: Intermarché Reduces Shrink with AI-Powered Checkout Solution

Intermarché, a major French grocery retailer and part of the Groupement Mousquetaires, has successfully implemented Diebold Nixdorf’s AI-driven shrink reduction solution to enhance its self-service checkout experience.

Laurent Hugou, store owner of the Intermarché in La Farlède and president of Stime, the Information System Department of Groupement Mousquetaires noted that within just six months, the technology has become indispensable to their day-to-day operations.

Thanks to this AI-powered solution from Diebold Nixdorf we have seen a significant reduction in errors, which eases the workload for our team and improves the experience for our customers…After just six months in use, this technology has already become indispensable to our day-to-day operations.

Laurent Hugou

store owner of the Intermarché in La Farlède

Watch the full video to see how, since its deployment in March 2024, the Intermarché store has seen erroneous transactions drop from 3% to under 1%, while cashier interventions have fallen nearly 15%. If you’d like to learn more about how Diebold Nixdorf can help your retail grocery store reduce shrink, click here.

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Europe

Topic

Advanced Self-Service Solutions Artificial Intelligence (AI) Grocery Customer Success Stories

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Video

Video: Intermarché Reduces Shrink with AI-Powered Checkout Solution

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