Managed Services

Seamless Operations, Enhanced Efficiency. 

So You Can Focus on Your Customers. 


Financial institutions face a nearly universal dilemma: They need to focus on core business objectives, yet they’re
allocating precious funds, time and resources to managing the growing complexities of not only operating, but also
transforming, self-service and branch operations. If this all sounds a little too familiar, consider the benefits the right
managed service provider (MSP) could offer your organization. 

Our managed services capabilities:

  • Self-Service Fleet Management

    Market factors are pressing financial organizations from all sides: low interest rates, complex regulation, new players in the market, changing consumer expectations. Optimizing and transforming your self-service channel for this new reality is critical to continued success. Through an experienced single point of contact (SPOC), you can remove redundancies and make end-to-end management of your systems, software and services simpler and faster. Consumers visit an ATM seven times each month on average. Make those interactions count. LEARN MORE

  • Branch Lifecycle Management

    Digitalization of the financial industry is proceeding rapidly. Simultaneously, falling profit margins are putting pressure on branch network operations. Banks are challenged with the overwhelming task of transforming branches to drive efficiencies and operate at lower costs, while somehow maintaining and even nurturing customer relationships. This transformation process is a complex maze of decision making. Don’t go it alone. When you partner with Diebold Nixdorf, your organization benefits from a holistic, end-to-end suite of services, software and systems solutions that are uniquely tailored to meet the needs of modern financial institutions. LEARN MORE

  • Transformational Outsourcing

    With a focus on decentralized infrastructure, our approach helps you “right-size” your IT landscape and standardize your processes. Now you can implement transparent service-management procedures and drive more efficient operations of your decentralized IT infrastructure. Our IT application solutions assume responsibility for all change processes, and support your technology throughout the lifecycle of the software. As a SPOC, we support your business process in-branch across a wide range of devices and terminals, and assume responsibility for end-to-end branch transformation processes.

  • Consulting Services

    Whether your focus is on current-state needs or future-state strategic goals, we have the experts and tools to help. From delivery channel optimization to branch analysis and self-service process optimization, we enable organizations to achieve their full potential in a marketplace that is changing quickly. We’ll work with you to analyze your product portfolio, software, services, branch locations and transaction processes.

tDiebold Nixdorf proprietary calculations

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