Resource Library

Resource Library

  • 2019 Special Report:
    In-Store Mobility

    BRP identifies several key customer expectations and retailer perspectives around mobility, and explores how mobile technology is disrupting the retail industry enhancing the in-store customer experience.

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    Read the Special Report
  • 2019 Special Report:
    Real-Time Retail

    BRP outlines how retailers can deliver seamless customer experiences, and why customers are more likely to choose a retailer that offers a shared cart across channels.

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    Read the Special Report
  • 2019 POS Customer Engagement Survey

    BRP identifies four key pillars to an enhanced customer experience—personal, mobile, seamless and secure—and explores how retailers are faring in the quest to deliver on a unified commerce ecosystem.

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    Read the 20th Annual Survey
  • 2019 Special Report: The Future Store

    Are you prepared for the store of the future? And are you building the infrastructure to deliver on your customers’ expectations? This BRP Special Report identifies key areas where you can make an impact.

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    A New BRP Special Report 
  • The Keys to Customer Loyalty

    This BRP Special Report: Personalization explains how personalizing the shopping experience has become even more critical as customers take increasing control and ownership over their shopping journey.

  • Ask PYMNTS: Self-Service Retail Study

    PYMNTS surveyed consumers across North America to take the pulse of the retail self-service movement. Get the latest stats here.

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    A New PYMNTS Retail Study
  • OMS: The Brains of the Operation

    Learn the benefits of a single order management system (OMS) in this BRP Special Report based on the findings from the 2018 POS/Customer Engagement Survey.

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    A New BRP Special Report
  • Retail’s Radical Transformation/Real Opportunities Beyond the “Retail Apocalypse” to a Bright Future

    IHL explores the full story behind store closings (and importantly, store openings!) in this comprehensive whitepaper.

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    A New Whitepaper from IHL
  • Using Technology to Transform the QSR Experience

    From Business Chief Europe, this in-depth discussion with McDonald’s Sweden IT Director and CIO, Anders Westling, explores the company’s bid to transform its IT infrastructure and introduce self-service kiosks.

  • Retail Benchmarking Study

    Explore the results of BRP’s 2017 POS/Customer Engagement Survey and see how your retail strategy stacks up.

  • Omnichannel, Service Innovation & IT Balancing Act

    This whitepaper takes a deep dive into major retail trends including globalization and the store of the future.

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    PAC Whitepaper
  • Store IT as a Service

    Custom research from RIS uncovers the latest IT outsourcing trends and how you can rethink your core IT operations.

  • Optimizing the Store Experience

    Gain key insights from nearly 100 retail executives interviewed for this independent store operations survey.

  • Recognition of Outstanding Design

    Find out more about the Diebold Nixdorf terminals that received prestigious Red Dot Production Design awards for their combination of functionality and design.

  • Award-Winning Retail Technology

    In recognition of its continued growth, leadership, ability to cater to multiple retailer segments, channel partnership strategies and product innovation, Frost & Sullivan analysts recognized Diebold Nixdorf as a leading retail technology provider.

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    Frost & Sullivan Award
  • How To Achieve Operational Excellence in the Digital Era

    Our latest whitepaper explores market challenges and outsourcing solutions for retailers of all sizes.

  • QSRs Still Rule the Foodservice World

    This infographic features the benefits of self-service kiosks and how they can improve consumer experience, while raising order volume at the same time.

  • Customer
    Success Story

    See how Möbel Martin reduced cash handling, improved security and enhanced consumer shopping experiences with end-to-end automation technology.

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    Watch Video
  • 20 Most Promising Retail Providers - 2018

    Diebold Nixdorf was recognized by CIOReview magazine in their annual listing of 20 companies that are in the forefront of offering Retail Technology Solutions and impacting the marketplace.

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    CIOReview Listing 
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