Self-Service Retail Study
A New Report from Ask PYMNTS.com

Self-service POS and checkout technology is expanding far beyond its traditional roots in the grocery store and at the pump. Today, retail self-service can mean kiosk ordering, mobile integration, self-scanning and so much more. In this new report, PYMNTS.com takes the pulse of the self-service movement.

 

 


McDonald’s is installing 1,000 self-service kiosks per quarter across the U.S. 

 

 

 

 


71% of consumers say they’ve used self-checkout in a supermarket setting, while 33% have tried it in a non-grocery setting.

 

 

 


Of consumers who use their mobile phone as part of the purchasing journey in-store, 70% say they do it because it’s easy to use, and 90% say it’s faster than traditional checkout.

 

Self-checkout is becoming more mainstream, and a majority of shoppers appreciate the self-service option. Download this report to learn more about how to prepare your retail network for the future of payments and transactions. 

 

Complete the form to download a copy of the report now. 

 

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