Mindshare

Mindshare Series: Industry Thought Leaders Share Their Perspectives on Emerging Retail Trends

April 28, 2021  |  DIEBOLD NIXDORF

Featured Topics

We talked to Emily Pfeiffer, Senior Analyst at Forrester, and our own Nicolas Pelletier about the future of retail and the characteristics of a technology foundation that support this future best.

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We talked to mobility expert Mark Thomson and our own Philippe Dauphin about how mobility will shape the emerging retail landscape from consumer and staff perspectives.

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We talked to loyalty experts Mary Pilecki and our own Nicolas Pelletier about how loyalty in retail is transitioning due to changes in customer behavior and with the introduction of new technologies.

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We talked to retail strategy expert Bill Inzeo and our own Anja Popp about how mobile journeys can enhance the shopping experience and offer certain segments the option they’ve been waiting for.

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We talked to retail analyst Alan Burt, from UK-based research and consulting firm RBR, and our own Leyla Feghhi about how mobile self-scanning is being adopted globally and how retailers can ensure these mobile journeys are always available.

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We talked to convenience retail expert from Intel, Andrew Gentry, and our own, Reint Jan Holterman, to learn how retailers can best prepare themselves to provide new self-service journeys in their c-store.

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We talked to Microsoft's, Anya Minbiole, and our own, Dr. Michael Schulte, to learn the role of the cloud now and in the future.

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