Service: The Key to Survival

 

Nearly every article about the transforming financial industry emphasizes the need to create more meaningful connections with consumers. But what does that actually entail? 

A recent EY report found that 41% of consumers say they would change providers if a different one offered a better experience. The connected-commerce future will be dominated by those organizations that can successfully connect their physical and digital touchpoints to create a seamless consumer experience and build a 360-degree view of their consumers’ journeys. 

In “Service: The Key to Survival in the Connected Financial Services World,” a new whitepaper authored by Payments Cards & Mobile and sponsored by Diebold Nixdorf, you’ll learn how to balance your financial institution’s internal needs with evolving external market forces. Discover how the “everything as a service” (XaaS) model could drive meaningful transformation for your organization, and gain the insights you need to create a realistic, effective plan for today and the future. 

 

Complete the form to receive a copy of the whitepaper today.

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