On-Demand Webinar: How Banks Are Helping Customers During the COVID-19 Pandemic

April 03, 2020  |  DIEBOLD NIXDORF

The global COVID-19 pandemic is creating serious challenges for essential local services such as financial, fuel, grocery and pharmacy locations. During this webinar, guest speaker Peter Wannemacher, Principal Analyst, Forrester Research, shares Forrester’s ongoing research, tracking how financial institutions are responding to the COVID-19/Coronavirus pandemic, and what they are communicating to customers in this time of crisis.

Listen now to hear about:

  • Early research findings and insights based on customer communications Forrester has collected and analyzed from various U.S. banks
  • Examples and best practices from banks and other firms that are making smart moves in this ever-changing environment
  • Guidance and high-level recommendations on actions your organization should consider, how you should be messaging customers, and where you can go from here



  • For more information on Diebold Nixdorf's resiliency and action items regarding COVID-19, please visit DieboldNixdorf.com/COVID-19 where you’ll find:

  • Updates from Gerrard Schmid, our President & CEO
  • Effective cleaning procedures including approved disinfectants and cleaning recommendations for ATM interfaces
  • Related resources including industry articles and research reports
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