VACU Case Study

Case Study: Virginia Credit Union Drives Enhanced Member Experiences and Drastically Reduces Skimming Attacks

January 24, 2022  |  DIEBOLD NIXDORF

“Members first” has always been the focus at Virginia Credit Union (VACU), which designs financial products and services to guide members in their financial lives. As a member-owned cooperative, VACU takes a consultative approach that differentiates it from other players in its market. 

To protect its members’ accounts and information, VACU was an early adopter of fraud and security solutions by implementing our DN self-service technology including DN ActivEdge® card readers. The growing credit union is addressing uptime and cash management with Diebold Nixdorf managed services that are positioning the financial institution for the future. 

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Since its inception, VACU has moved at a faster pace than other larger banks in our area as far as deposit automation, digital cash envelopes and future-proofing for a more mobile environment.

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