SelfHelpCU

Case Study: Self-Help Credit Union is Running More Efficiently Than Ever Before

June 08, 2020  |  DIEBOLD NIXDORF

A great partnership is only as strong as the individual relationships that make it up. ATM & Facilities Manager Dan Hittinger and his team learned that firsthand when they embarked on a network-wide overhaul of the credit union’s teller recyclers—a project that quickly snowballed into a re-evaluation of the organization’s hardware, software and approach to staff education, which was supported every step of the way by Diebold Nixdorf experts.

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When I roll out a recycler, I engage the whole team: our Diebold Nixdorf tech, our staff IT expert, the auditing team, the accounting team and the staff at the branch to kick off the training process

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