November 04, 2021 | DIEBOLD NIXDORF
Founders is consistently recognized as one of the most innovative credit unions in the United States. They have been a Diebold Nixdorf customer for over 25 years and have partnered with Diebold Nixdorf's Managed Services experts for 15 years.
Over the years they have continuously increased the outsourcing of the management of their self-service channel to Diebold Nixdorf. This has helped streamline the in-house ATM operations staff, who have been redeployed to other parts of the business. The Diebold Nixdorf managed services support has also enabled Founders to minimize investments in expensive management tools and related upkeep costs. As a result of the shift to DN managed services, Founders seamlessly expanded the footprint of their self-service channel, increased the quality of service to consumers and saw a reduction in their total cost of ownership (TCO).