Blog: European Bank Shares its Secret for Success

Today, if you’re a leader in the banking industry, you are likely focused on automation, digital innovation and operational efficiency. These are the levers for growth and success, regardless of whether you’re managing a large global financial institution or a local community bank. And, it comes as no surprise that these same strategies helped Bank Zachodni WBK become one of the biggest and most innovative FIs in Poland.

Part of the Santander Group, Bank Zachodni WBK partners with Diebold Nixdorf to connect its 4 million customers with modern banking products and services. Through the bank’s extensive network of 650 branches and 130 agencies, they provide state-of-the-art digital touchpoints that their customers enjoy and trust. Their network includes:

• A fleet of nearly 1,800 self-service devices and highly-acclaimed mobile banking.
• Plans to deploy cash recycling devices in every branch with cash optimization software.
• Leveraging new technology and software to expand functionality for their customers, such as cardless cash withdrawals, mobile top-ups, sales campaigns and more.
• Installing and servicing Pay Towers, deposit safes and online night vaults for commercial customers.

Watch as Tomasz Zientek, director of ATMs and cash operation center, Bank Zachodni WBK, explains how this leading European financial institution collaborates with Diebold Nixdorf to provide secure, modern banking services to its growing customer base.