May 14, 2018 | TIM HOOVER
A new case study we just released offers an excellent window into how banks and credit unions can reap pretty astounding efficiency gains behind the teller line. This is a common project we work on with our financial clients: automating not only cash out but also cash in, by swapping cash dispensers for cash recyclers.
Founders Federal Credit Union had been using electronic cash dispensers behind the teller line for two decades—they understood the benefits of teller automation and they loved the technology. But during an evaluation of their teller-line processes, they realized a full recycling system could drive even more efficiencies for their staff.
After testing our cash recyclers specifically designed for use behind the teller line—Automated Teller Systems (ATS)—in their lab, the Founders team moved forward with the new technology, and are on their way to implementing ATSs across their entire branch network.
Read more about why the Founders team implemented Diebold Nixdorf ATSs, and find out one of the unexpected benefits of ATSs that the team encountered once they started using the technology:
Has your organization been on the fence about incorporating teller recyclers? Here are six reasons I recommend them to our clients:
Interested in finding out more—or demoing a teller cash recycler firsthand? Let’s talk!