Retail faces disruption amid high consumer expectations, requiring IT transformation, staff alignment, and seamless omnichannel experiences while ensuring profitability.
Customers want control over their shopping journeys without restrictions or friction. This whitepaper shows how advanced self-service technology enhances the customer experience.
Enhance the store experience by making it dynamic, compelling, and easy. Learn how better data capture, new services, and personalized offers need IT system integration.
Co-op UK, the largest consumer cooperative in the United Kingdom, partners with Diebold Nixdorf to innovate & meet consumer needs - often before consumers are even aware of it.
Smart rewards and appealing offers aren't enough. Winning and retaining customers post-COVID requires retailers to reimagine their loyalty and customer engagement strategies
With the shift from fuel to convenience, the relevancy of loyalty programs is evaporating. Fuel retailers must look for other ways to retain customers and differentiate.
Our Mindshare series shares experts’ perspectives on some of the industry’s hottest and most talked-about trends. Explore the library of topics here.
Consumers & retail employees expect their retailers to act sustainably. Learn how your retail network can drive growth through efficient, sustainable processes & solutions.
Consumers expect personalized shopping experiences. Vynamic™ software uses the right data at the right time to deliver unique moments of delight, keeping consumers to come back.
Fuel & Convenience retail is transforming: from oil to e-fuel, and from forecourt to c-store. C-stores and grocery retailers are converging, reflecting a broader retail trend.