Retail Insights

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Mindshare: Mobile Consumer Journeys | What to Expect in 2022 and How to Manage Them

We talked to retail analyst Alan Burt, from UK-based research and consulting firm RBR, and our own Leyla Feghhi about how mobile self-scanning is being adopted globally and how retailers can ensure these mobile journeys are always available.

Mindshare: Mobility - A Key Enabler for Connected Commerce

Retail is being disrupted on multiple fronts: While trying to meet demanding consumer expectations, retailers need to simultaneously transform their IT landscape, ensure high availability, align well-orchestrated staff processes, offer the ultimate consumer experience across channels and at the same time be profitable.

Whitepaper: The Future of Retail is Modular

Explore how modularity can help retailers offer consumers more choice in their personal shopping experiences.

Whitepaper: Open Retailing Guide

Learn how openness will be the guiding principle for retailers to evolve with the ever changing consumer journey.

Blog: How Retailers Can Deliver the Item at the Top of Shoppers Lists

Designing self-service shopping journeys can play a pivotal role in making sure shoppers find the items they need and checkout as efficiently and quickly as possible – effectively bolstering customer loyalty and driving sales.

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