Retail Insights

September 21, 2022  |  by Diebold Nixdorf

In this episode of COMMERCE NOW, Anja Popp and Bill Inzeo help you get to know your shopper types and offer the right customer journey.

March 23, 2022  |  by Diebold Nixdorf

Watch how a highly flexible self-service solutions allow guests to purchase and reload Dave and Buster’s Power Cards® while ordering food and drinks.

August 24, 2021  |  by Diebold Nixdorf

In this special episode of COMMERCE NOW, Elliot Maras, editor from Kiosk Marketplace and Matt Redwood, Director of Advanced Self-Service Solutions at Diebold Nixdorf discuss the continuation of innovation in retail self-service and how self-service can offer a better customer experience

May 12, 2021  |  by Reint Jan Holterman

It’s evident that handing out the smartest rewards and most appealing offers is no longer good enough. Winning and retaining customers in the post-COVID era requires retailers to reimagine their loyalty and customer engagement strategies

March 16, 2021  |  by Diebold Nixdorf

In this episode of COMMERCE NOW we discuss fuel and convenience and how things have changed and continue to change and what fuel and convenience retailers need to do to keep up with these changes.

March 05, 2021  |  by Diebold Nixdorf

In this special episode, COMMERCE NOW teams up with Kiosk Marketplace to discuss the increased interest in Self-Service Kiosks. Due to the convergence of consumer preference for self-service, COVID related avoidance of human to human interaction and retailers automating tasks to free staff for more involved duties, self-service kiosks are on the rise.

November 23, 2020  |  by Reint Jan Holterman

Due to COVID-19, fuel & convenience retailers need new technologies that promote low- and no- contact shopping journey's.

August 20, 2020  |  by Diebold Nixdorf

During this time, creating a sustainable and healthy customer journey is most important for your customers. Diebold Nixdorf is ready to assist you with flexible solutions to support your brand is one your customers continue to visit and trust.

July 22, 2020  |  by Carl von Sydow

Given public health officials' recommendations regarding social distancing and minimizing contact with individuals outside the household, self-service checkout is a perfect example of how store digitalization can facilitate important adjustments to the shopping experience.

May 18, 2020  |  by Reint Jan Holterman

Retail will be one of the most disrupted industries over the next 10 years, which is why retail leaders are urged to move their focus to adaptability. While changing the retail enterprise into a more adaptable one, the consumer experience has become king.