Retail Insights

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Video: M&S Enhances Customer Experience with Diebold Nixdorf Self-Checkout Solutions
Video: M&S Enhances Customer Experience with Diebold Nixdorf Self-Checkout Solutions

Marks & Spencer has revolutionized its checkout journeys by implementing Diebold Nixdorf self-service technology solutions. This has led to a significantly improved and highly adaptable checkout experience, delighting customers across all departments, including grocery, fashion and the café.

Blog: What Gen Z Tells Us About Retail Technology

With the rise of Gen Z, new types of customer journeys are emerging. These consumers have expectations that are very different from other generations – so how can retailers strategize to meet them?

Video: Thalia Enhances Customer Experience with DN Self-Checkout Solutions
Video: Thalia Enhances Customer Experience with DN Self-Checkout Solutions

After integrating DN self-checkout solutions into their stores, Thalia customers have more options and employees can spend more time on consulting and service.

Industry Report: Retail’s AI Revolution

By taking a smart approach to AI integration at self-checkout, forward-thinking retailers put themselves in an advantageous position that will serve them for years to come. Learn how to take the first step today.

Mindshare: Loose Item Recognition: Is Computer Vision the Smart Differentiator to Provide Improved Usability for Self-Service?

Discover the AI driven new and smart technology for self-service environments and the benefit it brings. In this Mindshare, industry experts from SeeChange and Diebold Nixdorf share their perspectives on emerging retail trends for automating produce recognition.

Mindshare: How Reliable Charging Impacts the Customer Experience for EV Drivers

After the initial boom in building an EV charging infrastructure, the e-Mobility industry is taking the next steps toward profitability. In this Mindshare, guest speaker Su Doyle, Senior Analyst at Forrester Research, and Robert Krause, VP Electric Vehicle Charging Business at Diebold Nixdorf, give their thought on how to improve the charging experience for EV drivers.

Blog: Sustainability & Convenience Retail Are More Than Just Good Friends

Retailers across the globe have identified a subset of consumers who prefer to buy from brands that are doing business in a sustainable way. This blog explores a few examples and methods to help you run a more sustainable retail business.

Blog: Retail Is No Solo Game

If you are playing a solo game, you will always lose out to a team. This is true for retail, with its many store formats, journey types, channels, technologies, and local adaptations, ecosystem thinking will be the game-changer.

On-Demand Webinar: How Reliable Charging Impacts EV Drivers’ Customer Experience

Robert Krause, VP Electric Vehicle Charging Business at Diebold Nixdorf and guest speaker Su Doyle, Senior Analyst at Forrester Research, discussed what’s needed to improve the EV drivers’ customer experience and succeed in a maturing e-Mobility market.

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