Retail Insights

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Blog: Embrace an Open and Flexible Retail Self-Service Customer Journey

In today’s fast-paced retail environment, flexibility and rapid innovation are crucial. Outdated legacy systems slow down retailers but adopting a vendor-agnostic platform with open APIs and modular hardware, enables seamless integration of new technologies. Learn how this approach supports a unified customer experience, ensuring retailers meet high consumer demands and stay at the forefront of the market

Blog: Overcoming Pain Points in Self-Service Implementation

Discover the power of self-service technology in retail through the lens of our field expert with an in-depth exploration of retail implementation challenges and solutions. Read more on how to tackle integration complexities to prioritizing user experience, uptime reliability and maximizing return on investment.

Blog: A Flexible Future for Self-Service in Retail

In the rapidly evolving retail environment, retailers need new systems to meet consumers' needs and future-proof their infrastructure for new checkout and shopping methods. DN Series®EASY ONE enables them to fine-tune customer experiences, seamlessly integrate into their store workflow, and easily support new upgrades.

Blog: AI to Combat Shrink in Retail

Retailers in Germany witnessed a 150% increase in self-checkout. While self-service technology provides convenience, it also pose challenges such as inventory discrepancies. Discover how Diebold Nixdorf's innovative AI-powered solution is revolutionizing self-service operations and combating fraud.

Blog: AI - Transforming Retail with a Personal Touch

Today’s retailers navigate a complex landscape with a myriad of challenges like labor shortages and inflationary pressures. Discover how retailers can use AI to create a cohesive in-store experience – from checkouts to consumer devices and more.

Blog: Convenience Stores, Quick-Service Restaurants and Fuel Stations are Blending Together More and More

Fuel and convenience retailers want to create seamless, self-service-driven experiences for fueling, charging, shopping, dining and more with solutions that connect all segments, enabling flexible deployments.

Blog: Breaking Free From Traditional POS and Self-Service Coupling

Learn how embracing openness and flexibility allows retailers to personalize the shopping experience.

Blog: Sustainability & Convenience Retail Are More Than Just Good Friends

Retailers across the globe have identified a subset of consumers who prefer to buy from brands that are doing business in a sustainable way. This blog explores a few examples and methods to help you run a more sustainable retail business.

Blog: Smarter Checkout for Smarter Customers

Retailers need a smarter checkout that can cater to the full spectrum of outcomes their customers expect in a "successful" retail experience.

Blog: Closing the Gap Between Increasing Demand and Decreasing Staff

Orchestrating all mobiles journeys for customers and associates alike can be tricky and requires a clever strategy upfront. It’s recommended to think upfront about how to proactively monitor your mobile retail ecosystem before hiccups happen, and how to make use of the wealth of real-time data you collect as a retailer.

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