Retail Insights

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Blog: Embrace an Open and Flexible Retail Self-Service Customer Journey

In today’s fast-paced retail environment, flexibility and rapid innovation are crucial. Outdated legacy systems slow down retailers but adopting a vendor-agnostic platform with open APIs and modular hardware, enables seamless integration of new technologies. Learn how this approach supports a unified customer experience, ensuring retailers meet high consumer demands and stay at the forefront of the market

Blog: AI to Combat Shrink in Retail

Retailers in Germany witnessed a 150% increase in self-checkout. While self-service technology provides convenience, it also pose challenges such as inventory discrepancies. Discover how Diebold Nixdorf's innovative AI-powered solution is revolutionizing self-service operations and combating fraud.

Blog: AI - Transforming Retail with a Personal Touch

Today’s retailers navigate a complex landscape with a myriad of challenges like labor shortages and inflationary pressures. Discover how retailers can use AI to create a cohesive in-store experience – from checkouts to consumer devices and more.

Blog: Closing the Gap Between Increasing Demand and Decreasing Staff

Orchestrating all mobiles journeys for customers and associates alike can be tricky and requires a clever strategy upfront. It’s recommended to think upfront about how to proactively monitor your mobile retail ecosystem before hiccups happen, and how to make use of the wealth of real-time data you collect as a retailer.

Blog: Is the No-Touch Shopping Journey Becoming the New Normal in Retail?

Vynamic Smart Control – Screen Mirroring gives consumers more control over their transactions and provides more options for an engaging in-store experience. For consumers who have concerns around touching devices in stores, it provides an additional avenue to conduct their transactions.

Blog: What’s in Store for Loyalty in Retail?

It’s evident that handing out the smartest rewards and most appealing offers is no longer good enough. Winning and retaining customers in the post-COVID era requires retailers to reimagine their loyalty and customer engagement strategies

Blog: How Retailers Can Deliver the Item at the Top of Shoppers Lists

Designing self-service shopping journeys can play a pivotal role in making sure shoppers find the items they need and checkout as efficiently and quickly as possible – effectively bolstering customer loyalty and driving sales.

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