Showing: 13 items
Refine ByJanuary 11, 2024 | by Diebold Nixdorf
In the age of continuous technological advancement, retailers need an open platform with the flexibility to meet their needs. Explore how Diebold Nixdorf puts the customer journey at the center of your customer experience strategy.
June 04, 2024 | by Matt Miles
Discover the power of self-service technology in retail through the lens of our field expert with an in-depth exploration of retail implementation challenges and solutions. Read more on how to tackle integration complexities to prioritizing user experience, uptime reliability and maximizing return on investment.
February 13, 2024 | by Matt Redwood
To thrive in the competitive retail environment, retailers must adopt an open-platform approach to streamline processes and support faster innovations.
January 12, 2023 | by Matt Redwood
Retailers need a smarter checkout that can cater to the full spectrum of outcomes their customers expect in a "successful" retail experience.
April 20, 2022 | by Diebold Nixdorf
Efficient, optimized checkout solutions can underpin sustainability initiatives, especially when they’re designed with sustainability at the forefront throughout every phase of the product lifecycle—from product planning, development, production, logistics, operation, service and maintenance to POS.
September 30, 2020 | by Matt Redwood
As a result of the pandemic, many retailers discovered that they lacked the IT agility to implement changes swiftly and effectively, illuminating a challenge that the industry must address so it can thrive moving forward: the need for an open, flexible infrastructure that can adapt to rapidly evolving customer journeys.
September 22, 2020 | by Reint Jan Holterman
No one could have predicted a situation of lock-downs on a global scale, impacting billions of people in their daily lives. Yet, it raises the question: how we can anticipate these type of events? How we can formulate a strategy in the face of uncertainty? Openness will be the guiding principle on top of which you can leverage and extend new services to consumers in the fastest possible way
June 22, 2020 | by Reint Jan Holterman
In a previous blog article, we looked at Storevolution™ as an approach and a program to support retailers coping with continuously changing processes in retail. In this blog we take a closer look at two real-life examples in which the Storevolution approach was applied in practice.
March 25, 2020 | by Matt Redwood
Attending these two shows presented an excellent opportunity to take a look at retailer viewpoints on opposite sides of the Atlantic. The key takeaway was, self-service is the path forward.
March 13, 2020 | by Arvin Jawa
Designing self-service shopping journeys can play a pivotal role in making sure shoppers find the items they need and checkout as efficiently and quickly as possible – effectively bolstering customer loyalty and driving sales.
April 11, 2019 | by Matt Redwood
Smartphones have changed the game. And that means big repercussions for how retailers think about self-service in their stores. Our retail expert takes a look at industry trends.