Nearly every article about the transforming financial industry emphasizes the need to create more meaningful connections with consumers. But what does that actually entail?
A recent EY report found that 41% of consumers say they would change providers if a different one offered a better experience. The connected-commerce future will be dominated by those organizations that can successfully connect their physical and digital touchpoints to create a seamless consumer experience and build a 360-degree view of their consumers’ journeys.
In “Service: The Key to Survival in the Connected Financial Services World,” a new whitepaper authored by Payments Cards & Mobile and sponsored by Diebold Nixdorf, you’ll learn how to balance your financial institution’s internal needs with evolving external market forces. Discover how the “everything as a service” (XaaS) model could drive meaningful transformation for your organization, and gain the insights you need to create a realistic, effective plan for today and the future.
Complete the form to receive a copy of the whitepaper today.