June 24, 2019 | DEVON WATSON
The way people bank has changed. Not only have smartphones completely transformed the way the world engages, global regulations and new software innovations have dramatically shifted the narrative around what it means to be a bank. As a result of these trends, modern consumers are more fickle and fluid in their brand interactions than ever before—because they can be.
Watch: Connected commerce is already at work in your consumers’ daily lives.