October 16, 2017 | DIEBOLD NIXDORF
Maybe your ATM can’t dispense cash, but your mobile phone can tell you where to go!
ATM Out of Service. The glaring message on a blue screen at an ATM terminal is frustrating for consumers. The cause doesn’t matter to the person standing there, card in hand, expecting to perform a transaction. Maybe the ATM is empty and fulfillment isn’t scheduled until tomorrow. Perhaps the receipt paper is out. There could be a technical problem with the ATM terminal. Whatever the reason, now the customer needs a Plan B.
Where’s the closest ATM?
If your mobile app could supply that answer, and map the route, wouldn’t that make the whole “out of service” disappointment feel like less of an inconvenience? This is possible with our new, advanced software solution, DN Mobile, which empowers consumers to get information on the next closest ATM right at their fingertips.
A mobile application that knows where you are and can provide information on where you need to go in seconds provides a modern way to turn a negative situation into a positive customer experience.
Want to take self-service to the next level of customer convenience and efficiency? Let’s start a conversation today.