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January 11, 2024 | by Diebold Nixdorf
In the age of continuous technological advancement, retailers need an open platform with the flexibility to meet their needs. Explore how Diebold Nixdorf puts the customer journey at the center of your customer experience strategy.
October 28, 2020 | by Diebold Nixdorf
For a smooth adoption of self-service journeys by consumer, it is crucial that self-service equipment is readily available at all times.
October 22, 2020 | by Diebold Nixdorf
Learn about the retail tech typology and explore opportunities that retail organizations have to increase the effectiveness of the consumer journey.
October 20, 2020 | by Diebold Nixdorf
These tech types can be found in all countries—and similarly across all formats, channels and brands—though the proportional presence of each tech type will vary.
September 30, 2020 | by Matt Redwood
As a result of the pandemic, many retailers discovered that they lacked the IT agility to implement changes swiftly and effectively, illuminating a challenge that the industry must address so it can thrive moving forward: the need for an open, flexible infrastructure that can adapt to rapidly evolving customer journeys.
September 15, 2020 | by Diebold Nixdorf
Learn how openness will be the guiding principle for retailers to evolve with the ever changing consumer journey.
August 17, 2020 | by Diebold Nixdorf
Read how retailers can develop an action plan that influences business results.
May 18, 2020 | by Diebold Nixdorf
Learn how Storevolution™ helps retailers design, enable and implement consumer and staff journeys that improve consumer experiences and maximize store efficiencies.
March 13, 2020 | by Arvin Jawa
Designing self-service shopping journeys can play a pivotal role in making sure shoppers find the items they need and checkout as efficiently and quickly as possible – effectively bolstering customer loyalty and driving sales.
January 29, 2020 | by Reint Jan Holterman
As consumer focus is shifting from “fuel-plus” to “plus-fuel,” the c-store is gaining more importance – and with that, different types of loyalty programs that go above and beyond “loyalty points per gallon of fuel” are needed.
January 14, 2020 | by Diebold Nixdorf
Edeka WEZ is rolling out mobile self-scanning—and watching the benefits quickly add up.