Personalized Experiences and Seamless Journeys

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Implement Optimized Journeys That Exceed Individual Needs and Expectations.

Consumers expect their banking experiences to be fast, easy, secure, consistent and deeply personalized. Your SMBs want real-time payment processing and more flexibility. And your employees need tools and support that empower them to provide exceptional customer experiences. Boost engagement with solutions that exceed everyone's unique requirements.

The SMB Opportunity

Small and medium business (SMB) is BIG business, representing one-fifth of all global banking revenue. What's your plan for optimizing SMB relationships?

THE SMB OPPORTUNITY

Managing the Cash Needs of SMBs

SMBs operate differently from their larger competitors – typically much more complex and intense than those of everyday customers. Take a closer look at SMBs specific challenges and needs.

THE SMB OPPORTUNITY

The Merchant Automation Journey

Cash automation is critical to modern banking. Learn how your organization — and your SMB customers — can benefit from new technology.

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CONSUMER

Enhance and manage your consumers‘ journeys end-to-end with deeply personalized, consistent and seamless experiences across your channels.

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SMALL & MEDIUM BUSINESS

SMBs make up more than 90% of all companies worldwide and represent one fifth of global banking revenues. Are you meeting their specific needs?

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STAFF

Adjustments to staffing models and processes go hand-in-hand with improvements to your customers' journeys. Ensure your staff journeys are equally frictionless.

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Insights

Case Study: Automatia- ATM Pooling Model Evolves to Serve Consumers in New and Innovative Ways

As Finland's largest interbank ATM network, Automatia leads the industry with agile, turnkey services for all Finnish financial providers, in partnership with Diebold Nixdorf.

Blog: Making AI and Analytics Work in Retail Banking

Banks that succeed with AI and analytics focus on usability, not complexity. From CRMs to teller tools, see how embedded insights are building smarter, more responsive...

Blog: The Now and Next for Banking Personalization

As financial services evolve, personalization is the key to balancing cost efficiency with customer experience. Learn how banks can leverage it and drive long-term growth.

Blog: Self-Service Outlook and Advancements Shaping the Future of Banking

Banking is evolving as digital transformation reshapes customer expectations. To stay ahead, financial institutions must balance innovation with cash and branch banking needs