Banking Insights

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Blog: The Key Segment to Nurture in 2020 and Beyond

85% of FIs say the merchant segment is a growing focus, but only 28% say their service offerings to merchant clients are sufficient. Our Advisory Services expert explores what FIs can do to nurture this key segment.

Blog: Rethink the ATM—Reload Your Self-Service Strategy

ATMs are no longer cash-and-dash machines—and with people spending the equivalent of an entire day each week online, usually on a smartphone, financial institutions (FIs) must adopt and augment their self-service channels to engage and retain customers.

Blog: Driving Financial Inclusion by Bridging Physical and Digital Channels

Offering new capabilities through self-service is where the rubber meets the road. See how in our blog.

Blog: Three Ways Cash Recyclers Transform the Cash Management Process

Bringing down the cost of cash management in branch could be a real game-changer for financial networks up and down the country. So much so, that by 2021 67% of newly installed automated deposit terminals are expected to be cash recycling-enabled.

Blog: Piraeus Bank Launches an Innovative e-Branch

Through a strategic collaboration with this leading Greek bank, we helped introduce automation technology that is driving efficiencies and enhancing consumer relationships.

Blog: Give Customers Cash the Way They Want It

Denomination choice is one more way FIs are executing customer-focused branch transformation. Bringing cash recycling technology into the picture makes servicing this demand a reality.

Blog: Redefining Consumer Experience at Al Rajhi Bank: A Strategic Branch Transformation Journey

Self-service terminal capabilities are nearly unlimited. In a strategic collaboration with Al Rajhi Bank, we enabled debit card, checkbook, and bank statement printing via biometric authentication and more.

Blog: Cash Recycling: Make Sure you’re Taking Full Advantage of the Technology

Cash recyclers are not just another ATM – used strategically, they have the power to drive efficiencies, reduce redundancies and optimize your cash cycle process.

Blog: Now is the Time to “Be Different”: The Third Step in America First CU’s Transformation

It’s not enough to add new technology to your branch. True innovation comes from radically altering every aspect. See how one credit union did it.

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