Banking Insights

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Blog: A Guide to Avoiding ‘Gotchas’ During Payments Migration

There is a case for payments migration. However, there are obstacles that come with it. In this blog we outline a comprehensive list of key “gotchas” in payments migration, challenges that can impede migration efforts, and advice on how to avoid them.

Blog: The Future of the Self-Service Channel: Differentiating for Growth while Maximizing Effectiveness

Be it driving growth or reducing costs, modern technology enables financial institution to transform their operations while fulfilling their consumers’ needs for innovation, security, and flexibility. Change must occur to meet the requirements of more digital-oriented consumers and compete with other digital-only competitors.

Blog: Strong Relationships and Customer Aspirations Drive Innovation in the Payments Arena

Strong partnerships deliver strong results across every sector, and the payments arena is no exception. As banks move to modernize existing payment systems, they no longer want a traditional customer-supplier relationship, but one built on partnership.

Blog: Consumer Data is Modern Gold – and Criminals Want It

In this blog, we take a closer look at data attacks and effective methods to prevent them. While financial losses for banks may not be an immediate issue here, the risk is still large as the damage to the brand can be significant.

Blog: As payments evolve and become quicker, how can we support banks?

Banks must be able to integrate the latest payment solutions, including real-time payments, into a single ecosystem in order to respond to new uses among consumers, who are eager to adopt flexible mobile payment methods, and offer them a transparent multi-channel experience.

Blog: Building a Smarter Agile Bank

Once banks break from the traditional, channel-centric approach that often stifles innovation, they'll be able to offer dynamic digital ecosystems that match customers' need for the "always on" solution.

Blog: Updating Legacy Payments Systems Starts with Embracing a Phased Approach

Doing nothing isn't the way to go, but a Big Bang approach is risky and expensive. A phased, agile approach to updating payments platforms is less risky and allows banks to ramp up legacy systems step-by-step, channel by channel, and transaction by transaction.

Blog: In the Instant Payments Race, Does Winner Take All?

“Instant payments.” It’s a term that’s been talked about for years, but in practice (if you exclude the use of cash) it’s less than a decade old. So, what does it really mean? And why is it so important in today’s payments space?

Blog: How Data Sharing is Changing the Definition of Banking

The increased competition from fintechs has forced financial institutions (FIs) to innovate, improve their offerings and their customer service, and in some cases lower their costs. Open banking will continue to change how consumers view their banking options, providing opportunities and posing challenges to FIs, merchants and card processors.

Blog: The API Economy is Revolutionizing How People Think About Money and Finances

The API economy that FinTechs have taken advantage of gives a glimpse into how consumers will think about money in the coming years. A fully connected ecosystem that can seamlessly integrate new payment types, new authentication methods, and new channels will be essential to both attracting and retaining, consumers.

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