Managed Services

Improve Operations And Efficiency

We deliver proven, end-to-end solutions for the branch and self-service infrastructure that enable
financial institutions to focus on their core business. Leveraging a market-leading global platform of people,
processes and technology enables us to deliver higher value services that support our customers’ strategies.  
Our approach supports FIs as they transform their business into omnichannel consumer-interaction models.

Our managed services capabilities:

  • Self-Service Fleet Management

    The mark of success in today’s financial industry is the ability to manage change. Our in-region experts provide day-to-day management of your self-service fleet through individual services and architected solutions that integrate products, software, professional services and managed services into an interdependent solution. With Self-Service Fleet Management, we partner with your organization to operate self-service and back-office-banking IT environments, and ensure high system availability, expand transaction functionality and improve customer experience.

  • Transformational Outsourcing

    We offer Transformational Outsourcing with a focus on decentralized infrastructure, an approach that “right-sizes” IT landscapes and standardizes processes. Our IT infrastructure solution suite helps organizations implement transparent service management procedures and drives more efficient operation of their decentralized IT infrastructures. IT application solutions assume responsibility for all change processes and support the technology throughout the software’s lifecycle. We act as a Single Point of Contact (SPOC) to support your business process in branches, from self-service to a range of IT devices, and assume responsibility for the end-to-end transformation of the location.

  • Branch Lifecycle Management

    Extend our self-service fleet management solutions to your branch network. A focus on consumers beyond the self-service channel enables a new level of consumer intimacy. In a more cost-efficient branch environment, your employees can spend more time focusing on growing relationships. We provide day-to-day operational IT activities throughout the entire lifecycle of your branches.

  • Consulting Services

    Based on our successful international experience in the financial and retail industries, our solutions fall into several areas of transformation and delivery channel optimization, including analysis for branch and self-service banking process optimization. We provide current-state-to-future-state strategies that enable organizations to achieve their full potential in a rapidly changing marketplace. Our Consulting Services include analysis of products, software, services, locations and transaction convergence.

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