Showing: 12 items
Refine ByJanuary 11, 2024 | by Diebold Nixdorf
In the age of continuous technological advancement, retailers need an open platform with the flexibility to meet their needs. Explore how Diebold Nixdorf puts the customer journey at the center of your customer experience strategy.
November 01, 2022 | by Diebold Nixdorf
Explore in our Zebra partner-branded whitepaper on the increased interest in using mobile technology for shopping.
September 28, 2022 | by Reint Jan Holterman
Orchestrating all mobiles journeys for customers and associates alike can be tricky and requires a clever strategy upfront. It’s recommended to think upfront about how to proactively monitor your mobile retail ecosystem before hiccups happen, and how to make use of the wealth of real-time data you collect as a retailer.
August 09, 2022 | by Diebold Nixdorf
Vynamic Retail Platform offers connected, flexible, and efficient shopping experiences for retailers and customers. Built from scratch to reap the true benefits of the cloud, we empower your staff to deliver today’s and tomorrow’s retail journeys in the best possible way.
January 31, 2022 | by Reint Jan Holterman
In Self-Checkout, 25% of the interruptions are caused by age-restricted items. In general, it took staff 2 -to 3 minutes to resolve an interruption. This has a detrimental effect on customer acceptance and customer confidence in self-checkout solutions. In this blog, find out how Diebold Nixdorf can help reduce or eliminate these disruptions to lead to higher customer satisfaction, shorter queues and lower staffing costs.
June 24, 2021 | by Diebold Nixdorf
Customers want to be more in control of their shopping journeys, and they no longer accept restrictions and friction that slow down the buying process. In this whitepaper, you will learn how to enhance the customer experience with advanced self-service technology.
January 26, 2021 | by Diebold Nixdorf
Explore how modularity can help retailers offer consumers more choice in their personal shopping experiences.
September 22, 2020 | by Reint Jan Holterman
No one could have predicted a situation of lock-downs on a global scale, impacting billions of people in their daily lives. Yet, it raises the question: how we can anticipate these type of events? How we can formulate a strategy in the face of uncertainty? Openness will be the guiding principle on top of which you can leverage and extend new services to consumers in the fastest possible way
September 15, 2020 | by Diebold Nixdorf
Learn how openness will be the guiding principle for retailers to evolve with the ever changing consumer journey.
June 22, 2020 | by Reint Jan Holterman
In a previous blog article, we looked at Storevolution™ as an approach and a program to support retailers coping with continuously changing processes in retail. In this blog we take a closer look at two real-life examples in which the Storevolution approach was applied in practice.