Branch Management


Digitization and falling profit margins are putting pressure on branch network operations. Yet the physical branch still plays a key role in consumers' relationships with their financial institutions. How can your organization drive efficiencies and lower operating costs, while still nurturing consumer relationships? Branch Management, powered by DN AllConnect℠ Services, provides an end-to-end suite of solutions uniquely designed to meet your evolving needs.


of consumers

"say they visit their bank branch at least once a month."

Source: CNBC, 2019

Branch Network Connectivity

Branch Network Connectivity

Diebold Nixdorf provides global network connectivity to equips FI's with a secure and reliable infrastructure — DN proprietary or in combination with a third-party — to communicate internally and externally across a broad range of connected branch applications. We manage secure, PCI compliant, wireless and landline enterprise telecommunications systems. Branch Network Connectivity also supports every element of the FI's network including architecture, radio field site surveys, networking hardware, installations, monitoring, management and full lifecycle support.

Branch Support

Manual monitoring and limited help-desk support can cause serious problems for your network. Branch Support merges information from your self-service network with internal ICT systems into a central service desk with a single point of contact — even for multivendor environments. We also provide on-site support and can execute deployments, installations, moves, additions and more.

Branch Operations

Is your Information and Communications Technology (ICT) infrastructure getting too large or unwieldy to manage in-house? Are your IT resources limited to deliver digital transformation without disrupting IT operations? Branch Operations acts as a central point of responsibility to manage decentralized banking IT infrastructure, including central and branch server services, network connectivity services, workplace services, IT security services, end-user applications and branch applications. As a service integrator, we’ll partner with you to provide full branch ICT services, drive standardization and compliance, and manage your suppliers to ensure smooth IT-based business processes.

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