Showing: 34 items
Refine ByApril 01, 2024 | by Diebold Nixdorf
Explore case studies and learn how your peers leverage Diebold Nixdorf banking products and services for their success.
December 04, 2023 | by Marcelo Castro
Biometric authentication methods offer several benefits. They are as convenient for the users as they are easy to use, plus they can improve the security of the ATM. Either as an additional authentication method or as an alternative to one of the traditional methods. Discover some of the challenges that need to be considered.
September 18, 2023 | by Edilberto Carrioni
Despite the growing popularity of digital channels many consumers still like – and expect – to interact with a teller on a regular basis. How can financial institutions offer this service and position themselves as a trusted partner that values a personal relationship with their customers amid the high pressure to safe costs?
September 06, 2023 | by Diebold Nixdorf
Learn how Link partners with Diebold Nixdorf to allow them to monetize new functionalities and services to improve the customer experience and expand their portfolio.
July 10, 2023 | by Joe Myers
With AI, financial institutions can reduce the rate of ATM failures, be better positioned to address the pain points of customers, combat concerns about financial inclusion and provide a service that is built to adapt as economic conditions evolve.
June 20, 2023 | by Peter Pizzutelli
Diebold Nixdorf has partnered with NielseniQ to conduct an annual Consumer Banking and Technology survey to understand consumer banking behaviors and attitudes. In this blog we explore the 5 distinct consumer segments identified from the survey results.
April 10, 2023 | by Jerome Amara
ATM availability is critical to customer satisfaction. Research shows, an ATM that is out of operation is the number one source of frustration consumers have with their financial institution. In this blog, we explore how FIs can change that dynamic and deliver market-leading availability to self-service channel users
March 06, 2023 | by Tomasz Rokita
Financial institutions need to be responsive and adaptive to key trends within the market. In this blog we review three key areas of focus that are delivering tangible results across Europe right now.
October 24, 2022 | by Diebold Nixdorf
What kind of emotions, or motivations, impact customer journeys? Think about confidence and trust where high availability, high security and personalization would differentiate you from your competition and build appeal and loyalty, on the consumer’s terms.
September 08, 2022 | by Louise Coles
In addition to changing consumer behavior and the rise of challenger banks, digitization through data is playing a crucial role in the changes that are happening in the banking industry. In this blog we explore three drivers that are contributing to a more dynamic marketplace.