Showing: 19 items
Refine ByJanuary 11, 2024 | by Diebold Nixdorf
In the age of continuous technological advancement, retailers need an open platform with the flexibility to meet their needs. Explore how Diebold Nixdorf puts the customer journey at the center of your customer experience strategy.
February 13, 2024 | by Matt Redwood
To thrive in the competitive retail environment, retailers must adopt an open-platform approach to streamline processes and support faster innovations.
October 31, 2023 | by Bernd Kraus
The role of the fuel station has quickly emerged from a ‘petrol dispensing area’ to an access point for a whole range of convenience services that make customers’ lives easier. Learn how the forecourt plays a key role in improving the customer experience and opertional efficiency of a gas station.
July 28, 2023 | by Matt Miles
Read about the advanced lessons from our field expert regarding overcoming the obstacles of implementing self-service.
January 12, 2023 | by Matt Redwood
Retailers need a smarter checkout that can cater to the full spectrum of outcomes their customers expect in a "successful" retail experience.
April 20, 2022 | by Diebold Nixdorf
Efficient, optimized checkout solutions can underpin sustainability initiatives, especially when they’re designed with sustainability at the forefront throughout every phase of the product lifecycle—from product planning, development, production, logistics, operation, service and maintenance to POS.
June 18, 2021 | by Olivier Faugere
There’s a strong case for looking at how we can make the store experience feel more dynamic, compelling, and easy. The ability to better capture and use data in stores, to roll out new services and to personalize offers, requires further channel integration of IT systems.
November 23, 2020 | by Reint Jan Holterman
Due to COVID-19, fuel & convenience retailers need new technologies that promote low- and no- contact shopping journey's.
September 30, 2020 | by Matt Redwood
As a result of the pandemic, many retailers discovered that they lacked the IT agility to implement changes swiftly and effectively, illuminating a challenge that the industry must address so it can thrive moving forward: the need for an open, flexible infrastructure that can adapt to rapidly evolving customer journeys.
September 22, 2020 | by Reint Jan Holterman
No one could have predicted a situation of lock-downs on a global scale, impacting billions of people in their daily lives. Yet, it raises the question: how we can anticipate these type of events? How we can formulate a strategy in the face of uncertainty? Openness will be the guiding principle on top of which you can leverage and extend new services to consumers in the fastest possible way
June 22, 2020 | by Reint Jan Holterman
In a previous blog article, we looked at Storevolution™ as an approach and a program to support retailers coping with continuously changing processes in retail. In this blog we take a closer look at two real-life examples in which the Storevolution approach was applied in practice.