Retail Insights

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Video: M&S Enhances Customer Experience with Diebold Nixdorf Self-Checkout Solutions
Video: M&S Enhances Customer Experience with Diebold Nixdorf Self-Checkout Solutions

Marks & Spencer has revolutionized its checkout journeys by implementing Diebold Nixdorf self-service technology solutions. This has led to a significantly improved and highly adaptable checkout experience, delighting customers across all departments, including grocery, fashion and the café.

Blog: Retail mobile journeys: a smarter shopping experience for customers and associates

When it comes to the future of retail shopping, enabling mobile journeys is the next step forward—with store-owned personal shopping devices playing a central role in enticing, exciting and engaging consumers.

Blog: It’s Time to Connect the Dots Between Journeys, Stores and Operations

Success in retail requires retailers to keep a close eye on many aspects of the shopping process. What is needed is an integrated approach where journeys, stores and business operations are managed together as a whole – and where changing one part of the equation will immediately impact the other parts.

Blog: Contactless and frictionless shopping experience for a more safety-aware world

The COVID-19 pandemic has disrupted retail to a point of no return. It has brought forward digital transformation and changed the way consumers want to shop.

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