Retail Insights

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Blog: AI to Combat Shrink in Retail

Retailers in Germany witnessed a 150% increase in self-checkout. While self-service technology provides convenience, it also pose challenges such as inventory discrepancies. Discover how Diebold Nixdorf's innovative AI-powered solution is revolutionizing self-service operations and combating fraud.

Blog: AI - Transforming Retail with a Personal Touch

Today’s retailers navigate a complex landscape with a myriad of challenges like labor shortages and inflationary pressures. Discover how retailers can use AI to create a cohesive in-store experience – from checkouts to consumer devices and more.

Blog: Embrace an Open and Flexible Self-Service Customer Journey

To thrive in the competitive retail environment, retailers must adopt an open-platform approach to streamline processes and support faster innovations.

Video: Create a Spooktacular Self-Checkout Experience with Vynamic Self-Service
Video: Create a Spooktacular Self-Checkout Experience with Vynamic Self-Service

The time is right for a little Halloween fright. Get delighted by a self-service UI that is so easy to customize... it's scary. Explore an unexpected Halloween treat with Vynamic® Self-Service Software. Watch if you dare...

Blog: The Topic of the Time is Retail Sustainability

Efficient, optimized checkout solutions can underpin sustainability initiatives, especially when they’re designed with sustainability at the forefront throughout every phase of the product lifecycle—from product planning, development, production, logistics, operation, service and maintenance to POS.

Case Study: A Boutique, Customized Shopping Experience

Learn how Finiper Group/Iper La Grande i embarked on a new strategy to better serve their customers by partnering with Diebold Nixdorf.

Video: How We Created a Customized Shopping Experience at Iper la Grande i, Milan
Video: How We Created a Customized Shopping Experience at Iper la Grande i, Milan

Speed, flexibility and simplicity are central to customer experience at Iper La Grande i. Check out the innovative and user-friendly concept of its first new Rozzano hypermarket.

Mindshare: Get to Know Your Shopper Types and Offer the Right Journey

Retailers are at a critical inflection point: evolve consumer and staff journeys—including store infrastructure—or risk being outperformed by more agile retailers. We encourage retailers to assess their IT and business teams to find ways to improve the customer experience and staff journeys with mobile technology. We talked to retail strategy expert Bill Inzeo and our own Anja Popp about how mobile journeys can enhance the shopping experience and offer certain segments the option they’ve been waiting for.

Blog: What Makes the Difference between a Good and Bad Shopping Experience?

Vynamic Smart Assist provides real-time status of touchpoints or transactions anytime, anywhere, in-store, on any device. An assistant can easily clear an intervention and support customers on short notice.

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