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January 11, 2024 | by Diebold Nixdorf
In the age of continuous technological advancement, retailers need an open platform with the flexibility to meet their needs. Explore how Diebold Nixdorf puts the customer journey at the center of your customer experience strategy.
February 03, 2022 | by Diebold Nixdorf
We talked to convenience retail expert from Intel, Andrew Gentry, and our own, Reint Jan Holterman, to learn how retailers can best prepare themselves to provide new self-service journeys in their c-store.
November 08, 2021 | by Reint Jan Holterman
Diebold Nixdorf's smart UI software has the solution for all your holiday greetings.
August 31, 2021 | by Diebold Nixdorf
Retailers are at a critical inflection point: evolve consumer and staff journeys—including store infrastructure—or risk being outperformed by more agile retailers. We encourage retailers to assess their IT and business teams to find ways to improve the customer experience and staff journeys with mobile technology. We talked to retail strategy expert Bill Inzeo and our own Anja Popp about how mobile journeys can enhance the shopping experience and offer certain segments the option they’ve been waiting for.
August 03, 2021 | by Reint Jan Holterman
Vynamic Smart Assist provides real-time status of touchpoints or transactions anytime, anywhere, in-store, on any device. An assistant can easily clear an intervention and support customers on short notice.
January 26, 2021 | by Diebold Nixdorf
Explore how modularity can help retailers offer consumers more choice in their personal shopping experiences.
January 07, 2021 | by Reint Jan Holterman
As we all know, “the times, they are a-changin” and retailers will have to support new types of journeys in 2021 that acknowledge the reduction in physical interactions between consumers and staff while in store,
October 17, 2019 | by Reint Jan Holterman
The fuel and convenience industry focus is shifting in response to emerging customer trends. Our retail expert shares his three takeaways from NACS 2019.
May 10, 2018 | by Devora Henderson
Our retail expert shares key takeaways on the future of QSRs.
March 28, 2017 | by Diebold Nixdorf
New Boston Retail Partners research sponsored by Diebold Nixdorf explores how retailers will deliver anytime, anywhere, anyhow shopping. Learn more here.
November 22, 2016 | by Diebold Nixdorf
Stay safe at the ATM and while shopping online or through your smartphone this holiday season. Tips you shouldn’t ignore.