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December 07, 2020 | by Diebold Nixdorf
It’s been a year unlike any other—so what does that mean for 2021? Forrester’s annual retail report provides predictions on the fallout from the pandemic and the impacts shaping the industry over the next year. Get the report.
September 30, 2020 | by Matt Redwood
As a result of the pandemic, many retailers discovered that they lacked the IT agility to implement changes swiftly and effectively, illuminating a challenge that the industry must address so it can thrive moving forward: the need for an open, flexible infrastructure that can adapt to rapidly evolving customer journeys.
March 25, 2020 | by Matt Redwood
Attending these two shows presented an excellent opportunity to take a look at retailer viewpoints on opposite sides of the Atlantic. The key takeaway was, self-service is the path forward.
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