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June 24, 2021 | by Diebold Nixdorf
Customers want to be more in control of their shopping journeys, and they no longer accept restrictions and friction that slow down the buying process. In this whitepaper, you will learn how to enhance the customer experience with advanced self-service technology.
October 13, 2021 | by Guest Author - Mark Thomson
The COVID-19 pandemic has disrupted retail to a point of no return. It has brought forward digital transformation and changed the way consumers want to shop.
August 03, 2021 | by Reint Jan Holterman
Vynamic Smart Assist provides real-time status of touchpoints or transactions anytime, anywhere, in-store, on any device. An assistant can easily clear an intervention and support customers on short notice.
July 28, 2021 | by Rahul Singh
Experience retail self-service technology like never before – through augmented reality. Learn more about the DN Visualizer app that brings the latest Diebold Nixdorf technology to you virtually.
July 22, 2021 | by Reint Jan Holterman
Vynamic Smart Control – Screen Mirroring gives consumers more control over their transactions and provides more options for an engaging in-store experience. For consumers who have concerns around touching devices in stores, it provides an additional avenue to conduct their transactions.
May 12, 2021 | by Reint Jan Holterman
It’s evident that handing out the smartest rewards and most appealing offers is no longer good enough. Winning and retaining customers in the post-COVID era requires retailers to reimagine their loyalty and customer engagement strategies
April 20, 2021 | by Juergen Manske
Efficient, optimized checkout solutions can underpin sustainability initiatives, especially when they’re designed with sustainability at the forefront throughout every phase of the product lifecycle—from product planning, development, production, logistics, operation, service and maintenance to the return and recycling of the POS.
September 30, 2020 | by Matt Redwood
As a result of the pandemic, many retailers discovered that they lacked the IT agility to implement changes swiftly and effectively, illuminating a challenge that the industry must address so it can thrive moving forward: the need for an open, flexible infrastructure that can adapt to rapidly evolving customer journeys.
September 22, 2020 | by Reint Jan Holterman
No one could have predicted a situation of lock-downs on a global scale, impacting billions of people in their daily lives. Yet, it raises the question: how we can anticipate these type of events? How we can formulate a strategy in the face of uncertainty? Openness will be the guiding principle on top of which you can leverage and extend new services to consumers in the fastest possible way
July 22, 2020 | by Carl von Sydow
Given public health officials' recommendations regarding social distancing and minimizing contact with individuals outside the household, self-service checkout is a perfect example of how store digitalization can facilitate important adjustments to the shopping experience.
June 22, 2020 | by Reint Jan Holterman
In a previous blog article, we looked at Storevolution™ as an approach and a program to support retailers coping with continuously changing processes in retail. In this blog we take a closer look at two real-life examples in which the Storevolution approach was applied in practice.