Retail Insights

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2021 Predictions: Retail

It’s been a year unlike any other—so what does that mean for 2021? Forrester’s annual retail report provides predictions on the fallout from the pandemic and the impacts shaping the industry over the next year. Get the report.

Blog: Retail’s Flexibility in Responding to the Current Pandemic

Retail will be one of the most disrupted industries over the next 10 years, which is why retail leaders are urged to move their focus to adaptability. While changing the retail enterprise into a more adaptable one, the consumer experience has become king.

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