Retail Insights

February 05, 2021  |  by Diebold Nixdorf

Consumers and retail staff alike expect an always-on retail environment with always available self-service. In this podcast, we will discuss what retailers can do to provide always-on availability in a complex retail world.

January 07, 2021  |  by Reint Jan Holterman

As we all know, “the times, they are a-changin” and retailers will have to support new types of journeys in 2021 that acknowledge the reduction in physical interactions between consumers and staff while in store,

October 28, 2020  |  by Diebold Nixdorf

For a smooth adoption of self-service journeys by consumer, it is crucial that self-service equipment is readily available at all times.

September 22, 2020  |  by Reint Jan Holterman

No one could have predicted a situation of lock-downs on a global scale, impacting billions of people in their daily lives. Yet, it raises the question: how we can anticipate these type of events? How we can formulate a strategy in the face of uncertainty? Openness will be the guiding principle on top of which you can leverage and extend new services to consumers in the fastest possible way

September 15, 2020  |  by Diebold Nixdorf

Learn how openness will be the guiding principle for retailers to evolve with the ever changing consumer journey.

August 20, 2020  |  by Diebold Nixdorf

During this time, creating a sustainable and healthy customer journey is most important for your customers. Diebold Nixdorf is ready to assist you with flexible solutions to support your brand is one your customers continue to visit and trust.

June 22, 2020  |  by Reint Jan Holterman

In a previous blog article, we looked at Storevolution™ as an approach and a program to support retailers coping with continuously changing processes in retail. In this blog we take a closer look at two real-life examples in which the Storevolution approach was applied in practice.

June 18, 2020  |  by Diebold Nixdorf

On this episode of COMMERCE NOW, you will hear from Diebold Nixdorf CMO Devon Watson, who recently was a guest on the Stacking Benjamins podcast. Devon spoke with Joe Saul-Sehy, and was on their Friday FinTech segment, where they discussed the hottest new tech hitting your wallet, and the merchants you'll someday shop with again.

March 13, 2020  |  by Arvin Jawa

Designing self-service shopping journeys can play a pivotal role in making sure shoppers find the items they need and checkout as efficiently and quickly as possible – effectively bolstering customer loyalty and driving sales.